At the home of Munster Rugby Club, the daily processes and tasks of operations managers and over 1,500 contractors have been overhauled into streamlined and efficient systems thanks to the introduction of smart stadium technology.
Thomond Park, in Limerick, Ireland, has deployed a bespoke digital solution to automate operational processes and also gain greater insight into stadium data via wireless sensors placed throughout the venue. The platform from Over-C, a provider of workplace management and analytics, has been introduced to empower its workers with smarter solutions to complete their tasks quicker and easier.
Thomond Park Stadium was using paper-based processes for up to 1,500 contractors to perform hundreds of matchday security, catering, cleaning and maintenance tasks. These critical tasks included checking all fire exits, fridges, boiler rooms, public facilities, fire safety equipment, waste disposal, collaboration with local authorities and transport as well as many more.
The day-to-day management team were finding it extremely problematic and time-consuming to gather all of the required data, report on it and identify trends, performance and risk. They were also struggling to communicate and collaborate effectively with all staff and contractors. They needed to spend more time on delivering a great fan experience instead of administrative, manual, time-consuming tasks.
“We were running on a very manual system previously,” said Colm Moran, operations facility and event manager, Thomond Park Stadium. “Now every last detail which occurs in the stadium can be put onto the Over-C system.”
Through strategically placed wireless sensors and other IoT endpoints throughout the stadium, data is captured based on the information they want to collect whether it’s temperature, humidity, motion or other. These sensors also trigger different tasks and workflows with all data available in real-time through a visual dashboard.
“We can historically go back over the data and see where the trends are happening and analyze that data to make decisions going forward,” Moran said.
Mike Elliot, CEO and founder of Over-C added: “After sitting down with the Thomond Park team we immediately began to understand their specific requirements and worked with them to create a smart stadium solution. Our solutions help automate and digitize their processes giving them better visibility and full transparency into their operations all from one platform.”