Incentive FM Consultancy continues work with Liverpool FC


Incentive FM Consultancy, part of the Incentive FM Group, has started the next phase of its work with Liverpool Football Club. This involves a full review of the existing facilities model and the re-procurement of the contracts for M&E, security and cleaning at Anfield stadium, Melwood training ground and Youth Academy, in line with the four-year contract terms. Key criteria for the contractors tendering include delivering best value and strong customer focus.

For the first time, the new Main Stand (which opened on September 9, 2016) will be included in the scope. The redeveloped stand has been transformed into one of the largest all seater single stands in European soccer with an additional 8,500 seats – taking the overall stadium capacity to around 54,000.

Incentive has worked with Liverpool Football Club since 2012 and has helped to create a future-proofed FM operational model supported by best-in-class service providers which is reviewed and benchmarked regularly.

Jeremy Waud, chairman at Incentive FM Group, said, “Our relationship with LFC is built on a foundation of openness, transparency and understanding of the club’s objectives. We are committed to ensuring that these services are world class in line with the unrivalled facilities the club offers.”

Andrew Parkinson, operations director at LFC, added, “Our ongoing partnership with Incentive FM Consulting continues to deliver real benefits in terms of service standards and cost reductions. The team is totally aligned with our objectives, culture and drivers and therefore can deliver solutions that meet our specific needs.”

April 26, 2017

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