Little Caesars Arena deploys contactless ticketing technology


Little Caesars Arena, home of the NHL’s Detroit Red Wings and NBA’s Detroit Pistons is turning to contactless ticketing solutions for venue access.

The team is getting ready to welcome back fans through its doors, and the new technology will see fans use a self-scan, tap-and-go, system to enter the venue, which will help ease lengthy queues and keep fan flow to avoid the risk of spreading Covid.

Olympia Entertainment, which owns the arena, is working with Janam Technologies, a provider of contactless access solutions, to place affordable mobile pedestal scanners at entry points for both paper and digital ticket scanning.

“We’re eager to safely and efficiently welcome Detroiters back to our venues. We appreciate the partnership with Janam and look forward to the enhancements this technology will provide to our fans and guests,” said Tim Padgett, vice president, venue operations, Olympia Entertainment.

Janam’s GT1 enables contactless venue entry for sports and live entertainment venues.

Janam’s GT1 mobile pedestal offers contactless access control for sports, performing arts and live entertainment venues. Its plug-and-play design helps venue operators promote safe social distancing with purchased tickets delivered directly to each fan’s mobile phone and securely stored in Apple Wallet or Google Pay. Upon arrival, guests position their iPhone, Apple Watch or Android-powered smartphone close to Janam’s GT1, and the integrated proximity-based NFC technology automatically pulls the relevant digital pass, accelerating ticket validation and reducing contact between staff and fans.

The Janam handheld scanner that powers the GT1 mobile pedestal is the only one in its class that supports the most advanced NFC protocols of both Apple Wallet and Google’s Smart Tap. When combined with backend ticketing systems, GT1 delivers a secure, friction-free and contactless digital ticketing and access control solution that eliminates many of the challenges experienced by stadiums, arenas and other live entertainment venues when guiding crowds into an event.

As a key component of contactless digital ticketing systems, it enables venues of all types and sizes to increase patron throughout and eliminate fraud.

“The transition from paper-based tickets to digital phone passes is a key ingredient of the accelerating proliferation of ‘social distancing’ and contactless consumer transactions,” said Harry Lerner, CEO, Janam Technologies.

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James has been Editor of Stadia since 2018 having worked at print and digital magazines and websites around the world covering everything from lifestyle to sport, technology, motoring, and more. He also edits Electric & Hybrid Vehicle Technology International.

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