Major sporting events that still rely on old-fashioned pen and paper systems to manage their security are turning to digital alternatives to improve and heighten safety of visitors, staff and athletes.
The British Masters golf tournament was one such event that has recently implemented a real-time incident management tool that is able to digitally log any occurrences or emergencies through an app that connects all operations personnel.
The security tool, which has been created by Scottish software company Raven Controls, means that anything from a fall in the rough or a slip up in the stadium to a disaster scenario can be professionally logged, managed and resolved through its platform in real-time.
Previously, organizers have relied on a combination of notepads and spreadsheets to keep track of incidents occurring at events, however the organizers chose to introduce the new system at this year’s event, which took place in Southport on May 9-14. The technology was used at last year’s Ryder Cup Championships in Paris, while other major sporting events, including the 2019 World Taekwondo Championships, are also implementing the new security software in a bid to bring their security systems into the modern day.
Raven’s managing director, Ian Kerr, said: “Raven’s technology provides an accessible digitized solution to manage and record issues relating to safety and security, ensuring everyone across an event’s incident management networks are equipped to handle all scenarios.
“By enabling security staff ‘on the ground’ to report incidents whilst on the move, Raven’s technology keeps everyone from security staff to key stakeholders informed, ensuring immediate and effective responses to issues as they occur. It is crucial for major sporting events such as the British Masters and the World Taekwondo Championships to have an effective incident management process in place and our technology can help facilitate this,” Kerr added.